Uhelp v1.2.1 - Helpdesk Support Ticketing System

Uhelp v1.2.1 - Helpdesk Support Ticketing System

The UHelp is best support system for a customers support and management solutions laravel application solution. That keeps track of customers’ requests and solves the issues of customers based on issue type, priority, and category. It allows customers to receive service as quickly as possible while keeping track of their requests. With the UHelp-Support Desk, you can provide a uniform support experience to your customers.

Advanced Features of the Uhelp Application

• Roles Management

• Envato Support System

• Knowledge

• Groups

• Projects

• Security

• Login as Customer

• Custom CSS & JS

• Custom Chat

• Captcha

• File Import

• Multiple Delete

• Admin Note

• Google Analytics

• IP Address

• Force SSL

• Admin Note

• SEO

• Social Logins

• File Uploads management

• Automation Functions

• Send Custom Notifications

• Announcement

• Articles

• Email Templates

• LTR to RTL

• Custom Pages

• Under maintenance

• User Rating

• Report

• Auto Reload

• Infinity Scrolling

• Email to Ticket

Laravel Installer

The Uhelp ticket management system can be installed using the easy-to-use, step-by-step laravel wizard installer. It does not require any programming knowledge. You can follow the documentation and install it.

Extremely Secured

When it comes to security, UHelp helpdesk application allows you to whitelist or blacklist countries from accessing the application. It also protects against DOS attacks and also prevent CSRF attacks

RTL Layout With Arabic Language change

RTL-compatible: Convert into right-to-left (RTL) layout with just one click. The whole application will be converted into RTL and also change the language to Arabic.

Report Analysis

Monitor all your employees’ activities and analyse their performance with the rating provided by the customers. And improve customer service. And also monitor the total count of all types of tickets and customers.

Team Work Using Groups

Build the teams using the Group feature. Employees can be included in groups. And then assign those groups to categories. You can give better service to your customers by keeping a proper flow of tickets using groups.

Envato Authors

UHelp is best choice forever this is best support system for envato authors. Because we have included license varification manually and verification in ticket submition usefull features for envato authors.

Non Envato Authors

Also This is best support system for non Envato authors best choice. Because You can simply turnoff > General Setting > Envato On / Off. Then you can use multipurpose use.